Front desk, housekeeping, rates and billing for independent hotels, on one screen. bKash and SSLCommerz payments built in.
Independent hotels were running the front desk on spreadsheets, a paper housekeeping board and a separate card terminal. Nothing talked to anything else, so double bookings and end-of-day reconciliation took hours.
We sat with front-desk staff and housekeeping for a week, mapped a day at the hotel, and designed one screen around it. Then we built in two-week sprints, testing each release at a partner hotel before the next.
Weeks 1–2
A week on site, mapping a full day at the hotel.
Weeks 3–6
Prototypes of the front desk, tested with staff weekly.
Weeks 7–22
Two-week sprints, each tried at a partner hotel.
Week 24 →
Staged rollout, training and monthly updates.
Arrivals, departures, room status and payments in one view, built for a busy reception.
Cleaners update room status from their phones, and the front desk sees it straight away.
bKash and SSLCommerz sit next to cards, so every payment lands in the same ledger.
Seasonal rates, occupancy and revenue reports without exporting to a spreadsheet.
We've solved problems like these before. Tell us about your product and we'll come back with a plan.